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Interview with Ashleigh Donald, Co-Founder of Halo Business Consulting Ashleigh Donald launched Halo Business Consulting with her husband, specialising in customer experience, operations, marketing and communications for the hospitality and leisure industry. Halo was created as a result of identifying the need for cost-effective, personable and creative solutions for businesses. Ashleigh, originally from Newcastle upon Tyne, has extensive experience as an in-house Marketing & Communications Director, with eight years with Starwood Hotels & Resorts. In 2014, she implemented the pre-opening communications to launch Shangri-La Hotel, At The Shard in London. Ashleigh is Entrepreneur in Residence and member of the Alumni Leadership Circle at Sheffield Hallam University Business School, and has held roles at a range of national PR agencies. Michael is a senior hospitality professional with 15 years' experience leading the front of house teams in luxury international hotels and resorts. During his tenure with Starwood Hotels & Resorts, Michael led customer experience departments, conducted Six Sigma operation innovation initiatives and was part of the pre-opening task force for two London hotel openings. Most recently, Michael was the Reception Manager at The Goring in London, the only hotel with a Royal Warrant from Her Majesty, The Queen. In 2015, Michael helped the hotel win the coveted five-star rating from the Forbes Travel Guide and win the AA London Hotel of the Year in 2017. 
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